Shipping & Returns
Returns Policy
If you receive your order and you have ordered the incorrect item or you no longer need it, the item or items may be returned up to fifteen ( 15 ) days after the date of purchase for a full refund of the cost of the part. Items more than 15 days after the date of purchase are non-refundable / non-exchangeable.
- We will not refund shipping costs for any order.
- A full refund will be issued on eligible orders, as long as the item has not been marked, marred, or modified in any way. We will not accept scope mounts back if they have ring or Loctite marks on them.
- Returned items have to be in the original packaging, and all parts of the item must be returned in order for a refund to be processed. If an item is returned and has components missing, your refund will be adjusted accordingly.
- Refunds will be issued within 3-5 business days after we receive the return, and will be processed via the method of payment that was utilized for the original purchase.
USPS PRIORITY MAIL
Priority Mail orders usually ship within 2-3 business days after being placed.
- All custom work will take approximately 3 weeks from the date of purchase regardless of the shipping method selected.
- At this time we are unable to accommodate order add-ons. You must place another order if you require additional items.
- All updates/cancellations prior to processing of orders will be accommodated on a “per order” basis. We cannot guarantee that changes will be made before the order is shipped. Please assume that your order will be processed exactly as it is placed.
- Please allow 3 days after your order has been placed prior to contacting us for order status/tracking information. If a valid e-mail is provided with the order, tracking information will automatically be sent to the e-mail account.
FEDEX 2 DAY (THIS OPTION IS NO LONGER GUARANTEED TO ARRIVE WITHIN 2 DAYS. THERE HAVE BEEN DELAYS OVER 10 DAYS.) AND FREE SHIPPING ON ORDERS OVER $80
2 Day orders placed before 2:30 P.M. EST usually ship within the same business day - we try our best, but cannot guarantee this.
2 Day orders placed after 2:30 P.M. EST typically ship on the next business day - we try our best, but cannot guarantee this.
Some days may be extra busy for us. We apologize if we aren't able to ship your order on the same business day it was placed. We have a small shipping department that processes all your orders with love.
- Orders placed Monday-Wednesday should arrive in two business days.
- Orders placed on Thursday will be delivered on Saturday in applicable locations.
- Orders placed on Friday should arrive on Tuesday. If an order is placed with FedEx 2 day and a P.O. box is set to be the recipient, the order will shipped using U.S.P.S. Priority mail and no set arrival time is guaranteed.
- Orders placed over a weekend that are shipped with FedEx 2 Day will be shipped the next business day available.
FEDEX OVERNIGHT
Overnight orders placed before 2:30 P.M. EST usually ship within the same business day - we try our best, but cannot guarantee this.
Overnight orders placed after 2:30 P.M. EST typically ship on the next business day - we try our best, but cannot guarantee this.
Some days may be extra busy for us. We apologize if we aren't able to ship your order on the same business day it was placed. We have a small shipping department that processes all your orders with love.
- Orders placed Monday-Thursday should arrive within 1 business day.
- Orders placed on Friday will be delivered on Saturday if your location supports that option.
- Orders placed on Friday will otherwise arrive on Monday. If an order is placed with FedEx Overnight and a P.O. box is set to be the recipient, the order will be shipped using U.S.P.S. Priority mail and no set arrival time is guaranteed.
- Orders placed over a weekend that require expedited shipping will be shipped the next business day available.
CAN I EXCHANGE THE ITEM THAT I PURCHASED?
If you receive your order and the incorrect item has been sent due to an error on our part, we will email a return label and once the item has been scanned by the carrier, notifying us that the incorrect item is being returned, we will send out the correct part. Please contact us at 888-850-1911 and have your online order ID or invoice number ready when you call. If you ordered the incorrect part and you wish to exchange it within 15 days of the date of purchase, you will need to send the item into our office with a copy of your invoice and the part number for the part that you wish to make the exchange for. Once the item has been received by our office, we are happy to exchange the item for you. Please contact us by telephone at 888-850-1911 if you are unsure which part you will need. You will be responsible for all shipping costs associated with the exchange.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.